Shipping policy

We only deliver everywhere in Canada.

Free delivery on purchases of $ 99 or more before taxes.

Free delivery for gift cards.

Furniture is not applicable to the free delivery service. Certain exceptions may be applicable to the free delivery service in the case of certain rocking chairs that are part of the stock program. Consult the product sheets or in store.

The delivery costs are $ 9.99 on any order of $ 99 or less before taxes.

The delivery costs are calculated and added to the price of your purchases before the final confirmation of your order.

Delivery times

You will be given a notice and a tracking number by email so that you can follow the path of your package when your order leaves our warehouse.

Items are sent by Canada Post expedited mail within 24 to 48 hours after your order. You will receive your goods within 2 to 10 business days depending on the province or territory of destination.

The time may be extended due to factors beyond our control, such as weather conditions, strike, etc.

Specific conditions

Orders may be subject to certain verifications when the delivery address differs from the billing address.

Petits Pas Boutique reserves the right to cancel and refund any order. An email confirming the refund of your order will be sent to you.

Except in cases of force majeure, the delivery times will be, within the limit of available stocks, those indicated below. Boutique Petits Pas or Aux Petits Pas will not be responsible for delays caused by its suppliers. Boutique Petits Pas or Aux Petits Pas will not be held liable for late delivery.

Boutique Petits Pas or Aux Petits Pas reserves the right to choose the carrier and guarantees the proper delivery of products.

Shipping costs plus taxes, if applicable, depend on the weight and dimensions of the package.

ATTENTION: In the case of an input error on the part of the customer in the delivery address, which does not allow the carrier the correct delivery of the package to its destination, Boutique Petits Pas or Aux Petits Pas responsibility cannot be incurred for any reason. nature whatsoever.

In this case, the parcel will be returned to the premises of Boutique Petits Pas or Aux Petits Pas who will be responsible for contacting the customer using the contact details provided the latter has provided them, to obtain a correct delivery address. From then on, the parcel will be redirected to the correct address, but this redirection will remain the exclusive responsibility of the customer. The latter will be able to receive his parcel against reimbursement of the amount of the shipping costs linked to this redirection.